We understand the Citizens takeout/assumption process may seem complicated, and we’re here to make it easy with the information you need.
You’re now part of a community of homeowners re-imagining what it means to insure homes in Florida. We combine 75 years managing risk in the Sunshine State with a technology-first mindset. You get more effective prevention, better protection, and a smoother customer experience.
No action is required on your part. VYRD has worked directly with Citizens to transfer your policy to us, and our goal is to make the transition as seamless as possible.
Here are a few important things to remember:
- You’ll continue to pay your premium to Citizens through the remainder of your original policy, and the premium will remain the same until that policy expires.
- Your agent remains the same and will continue to be your point of contact for coverage questions and servicing needs.
- When your policy is eligible for renewal, you will receive a renewal offer from VYRD. This renewal policy may have different terms of coverage and different premiums than the expiring policy transferred from Citizens to VYRD. Please read the renewal offer carefully and consult with your agent.
- If you need to report a claim for a loss prior to April 19, 2022, please do so through Citizens. If you need to report a claim for a loss on or after April 19, 2022, you can do so on our Claims page or by calling (844) 217-6993.