We've made it easy to report a Claim so you can receive Emergency Water Damage Services and Temporary Repairs quickly.
You’re already dealing with the unexpected. That’s why we’ve made the claims filing process easy. With our online portal, you can file a claim 24/7 in less than 10 minutes.
Or call (844) 217-6993 to speak to a Claims expert
Assignment of Benefits Tips and Red Flags Property
Market | Consumer Protection
Share What Happened
What happened and when? We’ll review your coverage and arrange for emergency cleanup and temporary repairs if necessary.
We'll Evaluate the Claim
We’ll determine the covered damages and in most cases have a licensed contractor estimate the repairs.
We'll Provide Support
We will work with you and the recommended contractor on the agreed damages and get your home back to normal.
Submit your information through our 24/7 claims portal online. Or call (844) 217-6993 to speak with a Claims expert.
We need to know what has occurred and when. You’ll need your policy number and we’ll ask you to provide current phone and email contact information to facilitate our communication.
This will depend on the extent and type of damage. We typically inspect within 48-72 hours. After which, we'll pay for the covered loss minus your applicable deductible.
It is not recommended that you sign any agreements or contracts with any third parties until we’ve had a chance to review your claim. Assignment of Benefits Tips and Red Flags Property Market | Consumer Protection
Call us first! After a covered loss due to accidental discharge or overflow of water or steam from within a plumbing, heating, air conditioning or automatic fire protective sprinkler system or household appliance, we can assist you with Emergency Mitigation Services through our Preferred Mitigation Contractor Network program to get your home cleaned up and, on your way, back to normal with no out of pocket expense. If you choose to use a vendor of your choice there is $3,000 limit for Emergency Mitigation Services.
An AOB is a contract between you and a third party: a contractor, roofer, or water mitigation company. When you enter into an AOB you give up your right to ensure your claim is resolved to your complete satisfaction. In 2019, the Florida Legislature passed reforms aimed at protecting the consumer. As a result, AOB vendors must adhere to certain legal requirements. In addition, policyholders have been given the right to cancel an assignment agreement under certain circumstances and take back control of their claim.
You must still comply with all the duties owed to VYRD described in the Duties After a Loss section of your policy. Under Florida law, you have the right to terminate or cancel an assignment of benefits agreement under certain circumstances. These circumstances are required to be described in the assignment agreement. The assignment agreement must provide that you have the right to cancel without penalty. You may still be obligated to pay for any contracted work performed before the agreement is canceled. Once you have notified your assignee that you are terminating your assignment agreement, you must notify VYRD as soon as possible by submitting notice of your cancellation to your claim representative. Until you do so, VYRD must continue to deal with the assignee to whom you assigned your benefits.
These illustrations are for information purposes only and are not intended to interpret or alter your VYRD policy. Your rights and responsibilities are specifically set forth in your VYRD policy.