Customer Support

For Agents and Policyholders needing assistance with general customer service, billing, and underwriting.

Phone:
Email:

888-806-VYRD (8973)
info@vyrd.co
VYRD Insurance Company
PO Box 105603
PMB 90402
Atlanta, GA 30348-5603

Make a payment:

888-806-VYRD (8973)

Mail your payment to:

VYRD Insurance Company
PO Box 15660
Worcester, MA 01615

Overnight Payments:

VYRD Insurance Company
C/O Covenir
370 Main St.
Suite 500
Worcester, MA 01608

Claims

Email:
Phone:
Mail:

support@vyrd.claims
844-217-6993
VYRD Claims Department
2540 Executive Center Circle,
Suite 100,
DEPT#25106,
Tallahassee, FL, 32301-5015

Emergency Restoration Service Requests

Email:
Phone:
Fax:

ems@vyrd.claims
844-217-6993
888-449-6432

We've Got Answers

How can I get homeowner’s insurance from VYRD?

Currently, only certain homeowners with policies held by the Citizens Property Insurance Corporation are eligible to move their policy to VYRD. These homeowners will receive a letter from Citizens detailing VYRD’s offer. If you do not receive a letter from Citizens or are not a Citizens policyholder, you can sign up to be notified when VYRD is available to you.

What is a takeout offer?

A takeout offer is an offer from a private insurance company, such as VYRD, to assume responsibility for a policy currently managed by the state-run Citizens Property Insurance Corporation. Citizens and the Florida Office of Insurance Regulation thoroughly vet companies that participate in the takeout process, sometimes called “depopulation.” Homeowners eligible for the takeout program will receive a letter from Citizens detailing their offer(s) and outlining instructions for responding.

Why did I receive a takeout offer?

As a state-run program, Citizens Property Insurance Corporation is intended to offer policies only for homes that cannot be insured on the private market. If you received a takeout offer letter it is because Citizens, in collaboration with an insurer like VYRD, determined that you can receive better protection with less financial risk through private-market insurance.

How does VYRD's coverage compare?

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Designed for Social Impact

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Designed for Social Impact

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